The General Settings  - > Email tab allows you  to configure all settings related to email within the LMS.

What Does Each Setting Do?

• Make all user's email address optional - If checked, the Email field will not be required to create a new User in the LMS.
• Make User Group Admin's email address optional - If checked, the Email field will not be required to create a User Group Admin in the LMS.
• Allow users to have the same email address - If checked, multiple users within the LMS can have the same email address. This is useful if you are going to have admins who are also students in the system.
• Use Outlook formatting for session emails - If checked, this will include an Outlook calendar attachment with session emails, e.g., when a student registers for a webinar.
• Block Outlook Confirmation - If checked, Outlook emails will not send a calendar confirmation email back to the instructor/organizer.
• Send Instructor daily roster updates - If checked, the LMS will send a nightly email to all instructors/organizers with a list of changes to their classroom/webinar rosters.
• Email students when they register - Select from the drop-down an email template to send to students when they are registered in the LMS.
• Email instructors when they register - Select from the drop-down an email template to send to instructors when they are registered in the LMS.
• Email admins when they register - Select from the drop-down an email template to send to admins when they are registered in the LMS.
• Default Class No-Show Template - Select from the drop-down the default template to send to students when they are marked No Show for a classroom session.
• Restrict user registrations to approved email domains - If checked, only users with email addresses within the approved domain list will be allowed to register in the LMS.
• Send a copy of student emails to other email - If you select a Registration Field containing an email address here, and check the corresponding box on an email template, then if a student or instructor receives an email using that template, a copy of that email will be sent to the email address in this Registration Field. For more information on this feature, go here.
• System Email Template - Use the system email template to customize all emails sent by the LMS. It should be a single HTML file with any CSS styling or images specified inline.
  • There are three placeholders that you may use in the template:
    • [TITLE] - The main title of the email.
    • [SUBTITLE] - The subtitle of the email.
    • [BODY] - The body text of the email. This is required.
  • Download current template - This will download the current HTML template associated with your LMS.
  • Upload new template - This allows you to upload a new HTML template to associate with your LMS.
    • Click Choose File to select the file to be uploaded.
    • Click Upload.
  • Send yourself a test email - This allows you to send yourself a test email once you have uploaded a template to ensure all formatting looks correct.
  • Download Sample HTML Template - This downloads a sample template for you to modify to your liking.
• LMS email sending
  • Email address to use as the 'from' address for email sent from the system - This is the email address that all emails from the LMS come from and can only be edited by TraCorp.
  • Disable all email sending - If checked, this disables all emails from sending within the LMS.
  • Don't group session reminder emails - If checked, session reminder emails will be sent to students individually rather than grouped into one email.
  • Emails currently queued - This displays the number of emails currently queued to be sent by the
  • Clear email queue - Click to clear current emails in the queue.

Once settings are completed, click the Save Settings button at