General Settings — Student Notifications Tab Quick Reference Guide

Audience: Main Admin, Sub Admin

Overview

Use this QRG to enable in-platform student notifications for content, classroom/webinar sessions, learning tracks, certificates, certifications, and badges.

Enabled Permissions Required to Complete the Following Steps

• General Settings: Notifications

Note: User Group Admins do not have permission to access General Settings.

Steps to Enable Notifications

1. From Admin Navigation, click General Settings.
2. Click the Student Notifications tab.
3. Click the Enable Notifications check box.
4. Enter how many days the Notifications Show for. After days expire, unread notifications will not display to a user.
5. Click Save Settings.

Steps to Set Specific Notifications

Choose from one to six of the notification categories below to set up LMS notifications.

Content

1. Click the Content check box.
2. Click the Content Item Assigned check box to send a notification to the student within five minutes after assignment.
3. Click the Content Item Due Today check box to send a notification to the student on the day content is due to be completed. Note: This notification requires LMS daily tasks to run, so same-day notification is not possible.
4. Click the Content Item Due In check box to send a notification to the student a specific number of days ahead of the completion due date.
5. Enter the number of Days if Content Due Date In is checked.

Classroom/Webinar Sessions

1. Click the Classroom/Webinar Sessions check box.
2. Click the Session Starts Today check box to send a notification to the student the day a session is scheduled to start.
3. Click the Moved from Waitlist to Roster check box to send a notification to the student that they have been moved to the session roster.

Learning Tracks

1. Click the Learning Tracks check box.
2. Click the Learning Track Assigned to User check box to send a notification to the student within five minutes after assignment.
3. Click the Learning Track Updated check box to send a notification to the student within five minutes of adding or removing content from a learning track.
4. Click the Learning Track Available check box to send a notification to the student if a learning track is available.

Certificates

1. Click the Certificates check box.
2. Click the Content Certificate Available check box to send a notification to the student within five minutes after the certificate is available. Note: If the Content Item Assigned and/or the Content Item Available notifications are enabled, users will only get a notification for the Content Certificate Available, when applicable.
3. Click the Content Certificate Earned check box to send a notification to the student within one minute of completion of content with a certificate.

Certifications

1. Click the Certifications check box.
2. Click the Certification Assigned check box to send a notification to the student within five minutes of a certification being assigned to a student.
3. Click the Certification Expires In check box to send a notification to the student a specific number of days ahead of the certification expiration date. 
4. Enter the number of Days if Certification Expires In is checked.

Badges

1. Click the Badges check box.
2. Click the Content/Learning Track Badge Available check box to send a notification to the student within five minutes of a piece of content with a badge being assigned or made available to the student. Note: If both the Content Item Assigned and/or the Content Item Available notifications are enabled, users will only get a notification for the Content Badge Available, when applicable.
3. Click the Content/Learning Track Badge Earned to send a notification to the student within one minute of completion of content with a badge.

Click Save Settings when all the required notifications have been updated.

Best Practices

Set up notifications on a timely basis. Notifications are not sent retroactively. For instance, when a user is added to a User Group that has Content, Learning Track, or Certification assignments, they will not receive any notifications. But, if Content, Learning Track, or Certification assignments are added to a User Group, the members of that group will receive a notification.